2013年7月15日星期一

The client making soft closing drawer slide samples three years ago wants to place order today.

The client making soft closing drawer slide samples three years ago wants to place order today.
Cindy Liu

One information popup this morning when I login my QQ account .It is one customer who asked samples from us three years ago. He said “I am Mr.xxx from Zhejiang xxxx Co,do you remember you made a 2 fold soft closing drawer slide for us three years ago?  The samples were tested by our customer with excellent quality .And now he wants to place a order for 5000 sets”
Judging from the QQ remake, We are back to memory, but still can’t remember which model no. did he made before.
I am so happy and replied him “Yes, of course we remember. Could you send us the samples, cause we don’t know the item no. exactly .”
“Yes, sure. We have drawings here ,and I send you now” He replied .
After checking his drawings, we totally understand now .
Self closing slides is used to install in the refrigerator by one of his Korean customer . The material is
required to be environmental protection zinc .
This customer produce car refrigerator ,and this concealed
My experience in this area told me that customers from Japan and Korean have strict requests in the quality .At the very beginning, we made samples for them to confirm ,but they gave us some suggestions about the structure .So we reproduced and sent them samples again . And this time ,they gave us more details about the specifics .At the third time ,our samples finally met the customers’ demands and were tested by them .

As there is a saying “where there is a will ,there is a way” . Unexpectedly ,three years have pasted and he said the samples pasted the tests and wanted to give first order .
My greatest feeling from this business transaction is that sales have to be patient .Never think the clients will give order soon after contacted with you ,made samples from you , asked quotation from you ,talked face to face or even have visited your factory . As well as that never lose hope even the customer haven’t give a order within half a year .Cause many customer takes half a year from making samples to place order ,especially for abroad customers, because it takes a process for them to design with our products .Moreover also some customers buy from other supplier and want take us for replacement .So after they took our samples ,they need to find our which big customers are cooperating with us and how do they think about our products .What’s more ,they will also take the comments from our competitor in to consideration . After such a comprehensive assessment ,they will place big orders .
(Remarkplease don’t publish after reprint or modify the content without consent .The article is only a personal opinion and does not mean real authority report . Please visit our website to attention more product information and installation tips : www.chinaslides.comhttp://www.hingeblog.cn or www.kavhinge.com QQ76465132)


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